Getting things done - Orange and o2 Customer Support Online

I've recently needed to contact both o2 and Orange; the quickest and no cost way is online - 

Orange - Twitter - go and follow orangehelpers and ask for help. Seems to be UK based and UK working hours Mon-Fri but they will sort out most things it seems,


o2 - Interractive liveperson.  Sometimes pops up asking if you'd like to chat on the website but doesnt seem consistant, perhaps dependant on load.  Instead use this link to open chat window.  https://server.lon.liveperson.net/hc/63960994/?cmd=file&file=visitorWantsToChat&site=63960994&byhref=0